Train Bookings

Cancellation Requests: Train tickets can be cancelled based on the fare rules of the carrier and must be submitted at least 24 hours before the scheduled departure, depending on the service provider.

Refunds: Refunds for eligible cancellations will be processed as per the train operator’s refund terms, usually within 7 to 14 business days. A service fee may apply.

Non-Refundable Tickets: Some discounted fares are non-refundable.

Flight Bookings

Cancellation Requests: Flight tickets can be cancelled in accordance with the fare rules of the airline and must be submitted at least 24 to 72 hours before the scheduled departure, depending on the airline's policy.

Refunds: Refunds for eligible flight cancellations will be processed as per the airline’s refund terms, typically within 7 to 14 business days. A service fee may apply.

Non-Refundable Tickets: Certain discounted or promotional airfares may be non-refundable.

Refund Policy

Our return procedure depends on whether you booked a train or a flight. For Train ticket refunds vary by rail provider and ticket type, with refundable tickets eligible for full or partial refunds and non-refundable tickets not refundable. Flight refunds depend on the provider's cancellation policies; some bookings may offer partial refunds if canceled within a specific window, while others may be non-refundable.

No-Show Policy

Our no-show policy applies to flight and train reservations to ensure fairness and transparency in our cancellation and refund procedures. A no-show is when a consumer fails to cancel their reservation in advance and does not show up for their planned departure. Customers are not eligible for refunds or travel credits in these instances, as no-shows result in the forfeiture of the entire fare. We encourage all travelers to carefully verify their booking details and notify us as soon as possible if their reservations need to be changed.

Contact Information

For any inquiries, cancellations, changes, or refund requests, Onlineairdeals customer service team can assist you. Our dedicated customer service representatives are here to support you and ensure your travel experience is as smooth and hassle-free as possible.